Fix Runtime Error 9 in Sage 50
Updated On: April 15, 2025 6:03 am
Sage 50 is equipped with a number of powerful features to help businesses streamline their accounting activities. Therefore, it’s no surprise that Sage 50 is highly sought after by businesses and professionals around the world. However, many users have reported encountering Runtime Error 9 in Sage 50 while updating a journal batch or cashbook. If you’re facing this issue, you’ve landed in the right place. In this blog, we’ll explore some easy solutions to fix the problem. Simply follow the steps mentioned sequentially and keep your system free from this error!
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Here we go!
Causes of Sage 50 Runtime Error 9
Although several technical factors may contribute to this error, the primary causes are listed below:
- An issue with reading or writing to one or more fields within a data file.
- A problem related to reading the Master file information.
- Corruption within the batch file.
Also Read: Sage Runtime Error R6034 When Installing Sage 50 Accounts
Step By Step Methods to Fix the Sage 50 Runtime Error 9
Below, we’ll outline multiple methods to resolve this issue. Before proceeding, please ensure that you take a proper backup of your data.
Method 1: The Export/Import Screen
- Go to Batch.
- Click on Export.
- The Export/Import screen will appear.
- Enter a suitable file name to describe the batch you want to export.
- Click the Process button.
- Upon successful completion, a message will appear confirming the file has been exported.
- Click OK to proceed.
- Navigate back to Batch and click Delete Batch.
- You will receive two prompts asking for confirmation to delete the batch.
- Click Yes on both occasions.
- Go back to Batch and select Import.
- Locate the file you previously exported.
- Click Process.
- Once completed, the batch will be imported and restored to your cashbook.
- Finally, update the batch.
Method 2: Catalog of Reports
- Go to the FW company.
- Open the FRx Desktop.
- Navigate to Catalog of Reports.
- Point to Page Options and click Headers and Footers.
- Create the required footer information.
- Save the catalog and generate the report.
- Open the Drilldown Viewer.
- Go to File > Export > Worksheet File > Formatted Excel.
- Save the report to a suitable location.
- Click Save.
- Remove any double underscores in the row format.
- Uncheck the Export Formulas box.
- Uncheck the Print Headings option in the worksheet.
- Delete all the footers from the catalog.
- Ensure the CAL row is not pointing to a blank row when exporting to Excel.
Also Read: Sage Runtime Error 1004 in Excel
Final Words
We hope the above steps help you resolve Sage 50 Runtime Error 9. If you’re still experiencing issues related to the payment system in Sage 50, we recommend getting in touch with our experts for further assistance.
Frequently Asked Questions:
To Fix the Sage 50 Runtime Error 9, I am asked to Check for Missing Descriptions. How to do this?
Please follow the steps below:
1. Ensure to make a backup of the company data
2. Go to Edit
3. Click on General Ledger
4. Go to Customer
5. Click on Supplier >>Inventory
6. Hold the Page Up or Page Down key to scroll through all the accounts or items
7. Make sure that each record includes a description
8. If a record does not include a description, a message will pop up, asking you to add the∙ description
9. Now, add the description whenever required
10. Click on save
11. Scroll down till you have checked every record
How to Import Company Records from Sage 50?
Please follow the below-mentioned steps:
1. Open Sage 50
2. Now open the Sage company file to which you need to import your records
3. Click on the File tab
4. Navigate to the Import/Export section
5. Now click Import Records
6. Now click on the option named Sage 50 import format
7. Click Next
8. You may create a backup of your records now if you have not made one before
9. Click on Browse
10. Now search for the record you need to import
11. Click Next to proceed
12. Click Finish, once the import process gets completed
How to Fix the Sage Error Code 3101, if it is Caused due to an IE related Runtime Error?
If the error is related to the Internet Explorer, follow the steps below:
A. Reset your browser
For Windows 7:
1. Click Start
2. Go to Control Panel
3. Click Internet Options
4. Click on the Advanced tab
5. Click on the Reset button.
For Windows 8 and 10:
1. Click on search
2. Type Internet Options
3. Go to the Advanced tab
4. Click Reset.
B. Disable script debugging and error notifications.
1. Go to the Internet Options window as shown above
2. Now click on the Advanced tab
3. Locate Disable script debugging
4. Checkmark the radio button next to it
5. Next, uncheck the “Display a Notification about every Script Error” box
6. Click Apply
7. Click OK
8. Restart your computer.
