Resolve Sage 50 CA Windows 10 PDF Printer Problems Efficiently

Updated On: April 9, 2025 7:28 am

One of the greatest advantages of technology is that it helps us save time and work more efficiently. Generally, the Sage 50 CA Windows 10 PDF printer is a reliable and cost-effective solution for printing documents. However, users may sometimes face certain issues. Fortunately, there are several tips available to help troubleshoot these problems.

A significant number of our regular readers and Sage 50 users have informed us that they’ve been encountering various Sage 50 CA Windows 10 PDF printer problems recently, particularly when printing records or invoices. According to them, the print jobs often get canceled with the message “Print Canceled.” In this blog, we’ll examine these issues in detail and identify the major causes behind them. We’ll also share some effective methods to permanently resolve the Sage 50 CA Windows 10 PDF printer problems.

Let’s proceed then.

What Are the Common Sage 50 CA Windows 10 PDF Printer Problems Faced by Users?

Most Sage 50 CA Windows 10 PDF printer problems occur when users attempt to print records or invoices in PDF format, or when exporting a file as a PDF. The following error messages may appear:

• “Printer not activated” error -40
• “Printer not activated” error -30
• Printer installation failed
• “Printer not activated” error -20

Possible Causes of Sage 50 CA Windows 10 PDF Printer Problems

Some prominent reasons behind these commonly reported issues are as follows:

• A corrupted or damaged Windows user profile
• Improper uninstallation of the Sage PDF Driver
• Using the Sage 50 E-mail Writer as a printer
• User Account Control (UAC) is enabled
• Incompatible or unsupported email program
• Adobe Reader is not installed
• The Sage E-mail Writer is damaged
• Incorrect configuration of the Sage 50 E-mail Writer
• Missing the latest Windows updates

Also Read: How to Fix Sage 50 Not Enough Memory for Printing?

How to Fix Sage 50 CA Windows 10 PDF Printer Problems?

Below are several effective methods you can use to resolve this issue:

Method 1: Update the Sage PDF Converter Driver

• Open the Devices and Printers section.
• Right-click on Sage PDF Converter.
• Select Printer Properties.
• Go to the Advanced tab.
• Select Amyuni Document Converter 600.

Method 2: Disable User Account Control (UAC) in Windows 10

Here are the steps to disable the UAC in Windows 10:

• Click on the Start menu.
• Type and open Control Panel.
• Go to the User Accounts section.
• Click on Change User Account Control settings.
• A toggle bar will appear on your screen.
• Drag the slider down to Never notify.
• Click OK to confirm.
• Click Yes when prompted to apply the changes.

Method 3: Reinstall the Sage 100 PDF Converter

To resolve this issue, reinstall the Sage 100 PDF Converter using the steps below:

• Log in as an administrator.
• Right-click the Sage 100 icon on your desktop.
• Select Run as administrator.
• Open the Sage 100 application.
• Click on File.
• Select Run from the Sage 100 toolbar.
• Type PL_AdvancedOptions_Ui in the textbox.
• Click OK.
• On the next screen, click OK to confirm the default date.
• Click the Install Converter tab.
• Exit the Paperless Office Advanced Options window.
• Try printing to Paperless again and check if the issue persists.

Also Read: Facing Issues with Printing Statement in Sage 50

Final Words

We hope the steps outlined above help you resolve the Sage 50 CA Windows 10 PDF printer problems on your system. If you encounter any difficulties while performing these steps, we recommend seeking assistance from experienced Sage professionals.

Frequently Asked Questions: