Sage 50 Company Name shows as ‘INVALID DIRECTORY PATH’ or ‘No DATA FOUND’

Once the users have performed the upgrades of Sage Accounts software (e.g V24 or V25), then they might experience an issue within the initial ‘Select Company’ window that complains that your Data path is invalid or Sage 50 Company Name shows as ‘INVALID DIRECTORY PATH’ or ‘No DATA FOUND’.

The exact error message accompanying the company name would be something like:

“ Invalid Company Directory Path”
Or even
“ NO DATA FOUND

This usually occurs when the program is unable to locate the data folder, ACCDATA, within the path that is displayed within the select Company window, or even if there is no data within this folder. This path is generally taken from the COMPANY file.

Reason Behind the Sage 50 Company Name shows as ‘INVALID DIRECTORY PATH’ or ‘No DATA FOUND’

The inability to find the ACCDATA folder can be mainly because of the following reasons:

• Unavailability of the Network connection. 
• A missing folder within the data path.
• Path is directed to the wrong path within the Select Company window.
• The current Windows updates disable the Microsoft .Net Framework 3.5.

Read More : Sage 50 Cannot Connect to your Sage 50 Company Data Location

Step to Fix the issue Sage 50 Company Name shows as INVALID DIRECTORY PATH or No DATA FOUND

Let us take a look at some best-known solution for this problem. It is recommended to run through each one of these until you are able to resolve the issue Sage 50 Company Name shows as ‘INVALID DIRECTORY PATH’ or ‘No DATA FOUND’.

Restart of the Data Services

For this, you need to stopping and starting the data services once again. This can help resolve this error in case your Accounts data has been stored locally within the system you have received the message on.

Data Stored on a Network

This can usually occur on a network where the network connection is not available. In order to resolve this, launch the Computer or My Computer and double-click the required network drive. Once the drive opens, close Sage 50 Accounts and try to re-open it once again.

Use a UNC Path instead of a Mapped Drive

The Sage 50 Accounts supports the use of UNC paths to be able to connect client computers over to the data stored within the server computer, this can resolve this particular error.

If the Selected Company Window path is Correct

The user needs to make sure that the software is not set to run in compatibility mode

• Go to the Desktop
• Next right-click Sage 50 Accounts 
• Now click Properties
• After this click the Compatibility tab and make sure that the Run this program in compatibility mode check box is clear.

One must try and navigate over to the ACCDATA folder using the path displayed within the Select Company window. Some user might have deleted, renamed, or moved one of the folders. In this case, it is recommended to manually create a missing folder and restore a backup within the Sage 50 Accounts.

To Create the Path Manually

For  EXAMPLE: The path displayed with in the Select Company window is:

 C:\Program Files\Sage\Accounts\Company.003 but the Company.003 folder is missing

• Go as far as you can. In case of this example one would need to browse over to: C:\Program Files\Sage\Accounts

Note: Once the user manually browses to the path, it can bring up a network password that requires to be turned off.

• Next click File 
• Now click New 
• After this, click Folder.
• Now, Enter the name of the missing folder, for example, Company.003.
• Next Double-click the new folder 
• Next click File 
• Now, click New then click Folder.
• Finally, Enter the name of the next missing folder, for example, ACCDATA.

After the ACCDATA folder exists, launch Sage 50 Accounts and complete the ActiveSetup Wizard. Similarly you can also restore the last backup.

If the Select Company window Path is Incorrect

In case the path refers to the wrong path within the select Company window, it is important that you rectify the path.

Note: If you are following the steps below, if the ProgramData or Application Data folders do not appear, you might need to show hidden files and folders.

• Go to the following folder:

• Locate and double-click the COMPANY file then click Open with Notepad.
• Rectify the relevant line within the COMPANY file accordingly.
• Next click File 
• Now click Save.
• Click File 
• Finally click Exit

Activate Microsoft .Net Framework 3.5

The Invalid directory path message has been observed after the current Windows updates disables Microsoft .Net Framework 3.5.

• Start by holding down the Windows key and press R.
• Next type appwiz.cpl and click OK.
• Now, click Turn Windows features on or off.
• After this, Clear the Microsoft .NET Framework 3.5 or 3.5.1 check box then click OK.
• If the checkbox is already cleared, continue to step 5.
• Now, Click Turn Windows features on or off once again.
• Click select the Microsoft .NET Framework 3.5 or 3.5.1 check box, so it shows as or
• Let other settings be as they are and click OK
• When prompted, click Download files from Windows Update then, if needed, click Restart now

Also Read : Fix Sage 50 Error Connecting to Database

Conclusion

So, there you have it friends, this is all that we have at the moment on Sage 50 Company name shows as INVALID DIRECTORY PATH or No DATA FOUND. How did you find the article? Was it helpful? Do let us know in the space below.

Frequently Asked Questions (FAQs)